Tag: commercial

Dell, the world's largest computer maker, announced that it will set up its 4th call centre in India.

Dell's fourth customer call unit in India would be situated in Gurgaon on the outskirts of Delhi. It is expected to add up to 1,000 workers to Dell's India payroll by the end of 2006. Dell employs more than 10,000 workers in India. They have set up huge BPO (business process outsourcing) units in India. Dell has one call centre each in Bangalore, Hyderabad and Mohali. India will be the only country in Dell's 30-site contact network that supports customers in all geographic regions. India's information technology and call centre industry directly employs 1 million people, and indirectly about three times that number in jobs ranging widely from transport and security to catering and housekeeping.